Frequently Asked Questions
Everything you need to know about the Saint Alexander experience.
What is the standard shipping timeframe?
We offer worldwide express shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-10 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As our silhouettes range from tailored to oversized, we recommend checking the 'Fit Note' section for style-specific advice.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition, unworn, and with all Saint Alexander tags intact.
Where are Saint Alexander garments produced?
Quality is our priority. Our collections are ethically manufactured in limited runs using premium fabrics sourced from sustainable mills in Italy and Portugal.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.